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An Open Letter on the Future of Online Learning in America

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December 15, 2025
Home schooling during lockdown, boy working on school work with laptop and headphones during coronavirus covid 19 lock down. Remote learning through home schooling due to school closures has become commonplace in the UK in 2021.

The Thesis:

Online learning is no longer a supplement to traditional education. It is the primary infrastructure through which a growing majority of American learners pursue credentials, careers, and upward mobility. The question is no longer whether digital education belongs in the mainstream. The question is whether the institutions responsible for delivering it are willing to build it to the standard it demands.

The Problem We Are Addressing:

The gap between what online education can be and what it too often is remains unacceptably wide. Not because the tools do not exist. Not because the research is inconclusive. But because institutions continue to adopt technology without adopting the principles that make technology effective. Platforms get purchased. Contracts get signed. And the students who were supposed to benefit from these investments find themselves navigating systems that were never designed with them in consideration.

What We Know:

The research is clear. Well-designed online learning produces outcomes comparable to traditional instruction. The gap, where it exists, is almost always a design and support gap. Students with disabilities are completing online courses at lower rates than their peers not because online education is inherently inaccessible but because most online education is not being built accessibly. Working adults are dropping out of online programs not because they lack commitment but because the programs lack the support infrastructure that residential students take for granted.

What We Are Doing About It:

Center on Online Learning Solutions was established to close these gaps at the institutional level. We provide research, frameworks, tools, and direct guidance for school districts, higher education institutions, instructional designers, and individual learners navigating a digital education landscape that is more consequential and more uneven than it has ever been. Our work is grounded in more than a decade of federally informed research on how students engage with digital content and what it actually takes to build online learning environments that serve every learner.

Our Position:

Online learning must be designed with accessibility as a baseline requirement, not a retrofit. It must be evaluated on outcomes, not enrollment figures. And it must be built with the understanding that the students furthest from traditional academic resources are often the ones with the most at stake.

The Commitment:

If you are a district administrator making sense of a sprawling edtech landscape, a higher education leader navigating accreditation requirements for digital instruction, or an individual learner trying to understand your rights and options, this resource exists for you. The future of online learning in America will be shaped by the decisions institutions make right now. We are here to help make those decisions better.

Empowering the Future of Digital Education

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